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AI Employees onboard, verify, service, resolve, and reconcile banking work under policy. Every action is logged, governed, and run on the bank's own sovereign infrastructure.
Banorte runs customer query handling and license-card OCR through Supervity AI Employees, cutting resolution time, improving satisfaction, and halving card‑extraction time with every action logged.
Core and channel systems record events. Auto Bank Operations executes the work that follows — under policy, on the bank's infrastructure.
Manual KYC. Queued servicing. Slow disputes. Spreadsheet reconciliation. Audit evidence assembled late.
AI Employees verify, service, resolve, reconcile, and log every action under bank policy.
Operations move from manual processing to governed execution on the bank's own infrastructure.
Banking operations owned end to end, with humans supervising and approving regulated decisions.
Onboard, verify, screen, and risk-categorise customers under policy.
Run sanctions, PEP, and watchlist checks continuously.
Read cards, IDs, and forms at scale with less manual extraction.
Resolve servicing requests across channels, 24/7 and multilingual.
Classify, evidence, and work disputes to resolution under rules.
Reconcile accounts, nostro, and settlement; investigate breaks automatically.
Flag anomalous patterns for review under policy.
Prepare compliance reporting aligned to bank obligations.
Governed AI Employees execute banking work against a living customer and transaction graph, sovereign to the bank.
Customer onboarding, KYC, screening, and risk categorization run together with no manual keying.
Account servicing, document processing, request execution, and escalations run across channels under policy.
Disputes, chargebacks, reconciliation breaks, and fraud signals are investigated and moved forward automatically.
Policies, reporting, exceptions, and audit evidence stay visible to operations, compliance, and reviewers.
Policies set the boundary. AI Employees act. Humans resolve exceptions. The Auto Graph learns from every cycle.
Governed through the Auto Manager Console. Logged and auditable by design.
Banking workers act across systems and escalate only regulated decisions.
KYC, servicing, dispute, and compliance rules are enforced before action.
Exceptions arrive with evidence, policy, and context for review.
Customers, accounts, transactions, and resolutions become a living per-tenant graph.
Deployed against a committed path to AI-first operations, with Supervity engaged until the milestone is reached.
Milestones are scoped during FDE baseline scoping and subject to commercial agreement.
AI-first operations in 3 months
AI-first in 6 months
AI-first in 12 months
See the Auto run against your own processes, policies, and infrastructure in an FDE baseline session.
Book a DemoAutonomous · Always Learning · Auditable
