Top Work Trends to Watch Out for in 2023

As the future of work is rapidly evolving, companies are increasingly exploring opportunities to make it more efficient and cost-effective. Automation has been an integral part of this process, as organizations recognize its potential for streamlining mundane labor tasks like payroll management and data entry. In fact, reports from Gartner predict that automation technologies will account for 90% of all workplace activities in 2023. What does that mean for everyday employees? Let’s take a closer look at what we can expect with regard to the development of automation trends by 2023 and how they might impact your job role.

Citizen automation is a rapidly growing technology that is becoming an integral part of businesses around the world. It is designed to empower and enable business users to create simple automated solutions and processes that drive productivity and efficiency. By automating routine tasks, citizen automation makes it easier for business users to focus on innovation and achieving strategic goals. Its benefits are numerous, often including faster response times and fewer manual mistakes while simultaneously saving investments in IT infrastructure, such as staff resources and software licenses. Beginning with citizen automation can be daunting, but companies are beginning to realize the potential of investing in this technology which in turn drives success for their businesses.

In today’s technology-driven world, digital work assistants are becoming increasingly popular to help business users keep up with the demands of their workloads. Whether it is managing calendar appointments, taking notes, or responding to emails, work assistants are more than capable of handling most daily tasks. This type of digital tool is the perfect accompaniment to creating a successful and efficient workplace. Not only do they eliminate mundane tasks so that you can focus on more important matters, but they also have the capacity to learn and grow through artificial intelligence.

Robotic Process Automation (RPA) is gaining momentum as increasingly more industries are rapidly integrating this new technology into daily operations. As businesses seek to provide a better experience and become more competitive, they recognize the potential of RPA to automate mundane, repetitive processes quickly and accurately. Furthermore, healthcare is one industry in which RPA has proven to be especially beneficial due to its ability to save significant resources by streamlining paperwork, record keeping and other repetitive tasks.

Low-code/no-code platforms are making it easier than ever for business users to integrate automation systems into their operations. What used to take weeks of coding can now be accomplished in hours with these tools, making them a powerful asset for companies that may not have whole teams at the disposal to help develop automation. Low-code/no-code platforms provide an invaluable solution when speed and agility are paramount. By eliminating coding requirements, these platforms make it simpler for business users to use software, automate processes and modernize operations on-demand. In short, low-code/no-code platforms are enabling users to become tech empowered without needing extensive coding skills or deep technical knowledge.

Intelligent automation has become an increasingly popular solution to scale automation programs and help counter staff shortages due to the great resignation. This advanced technology makes it easier for businesses to automate time-consuming tasks and streamline workflow processes, allowing businesses to scale up quickly while saving money on resources. Businesses can fast-track their operations while ensuring that a high quality of service is maintained even when operating with a reduced staff.

The future of business lies in rapid adoption of intelligent automation. It holds the promise of improved productivity, cost savings and improved customer satisfaction for small to medium-sized businesses (SMBs). For most SMBs the learning curve for such technology can be steep, but the long-term benefits can be immense. Automation technologies are no longer out of reach for SMBs and many are seeing immediate dividends as they make the transition. The capabilities of AI & automation are creating an opportunity to unlock agility and scalability in digital operations, with new levels of control over operations being achievable. This leaves SMBs free to focus on their core business and growth opportunities rather than wasting valuable time on administrative processes.

2023 is the year of “power users” who will breach the limitations of tech and use it to grow, learn and make their work awesome. With new tools and technologies emerging every day, knowledge workers are becoming more cognizant of the digital opportunities that can help them learn how to use technology to their advantage. Here’s to a year of being power users!