Auto Retail Operations · Retail

Buy, stock, support,
and settle.
The back office runs itself.

Auto Retail Operations runs retail back-office operations end to end. AI Employees manage vendors and purchase orders, support stores, process returns and claims, and execute promotions and settlements. Retail teams stop chasing exceptions and start governing an operation that runs itself.

Replaces the work ofRetail ERP back-officemerchandising suitesvendor portalsstore-support helpdesksmanual settlements
Auto Retail Console
Run vendor POs, store support, returns, promotions, settlements, and inventory exceptions.
1
PO captured
ERP, vendor portal, email
Running
2
Policy checked
Cost, terms, allowances
Policy OK
3
Action completed
Confirm, settle, support, sync
Logged
4
Graph updated
Vendor, item, store memory
Learning
Operating baseline
24/7

Store support and back-office operations

~60%

Fewer tokens per process than frontier-model agents

90 Days

To a committed AI-first baseline under ROI Assurance

Apps wait. Autos finish.01

Retail systems record the sale. Auto Retail Operations runs the back office.

Retail and merchandising systems record transactions and inventory, then leave teams to manage vendors, support stores, and work returns by hand. Auto Retail Operations runs those operations under policy.

Before and after

Your retail operations today

The SaaS you run today
  • ×Vendor and PO management is manual and error-prone.
  • ×Stores wait on a helpdesk for answers and fixes.
  • ×Returns and claims are a slow, manual back-and-forth.
  • ×Promotions and price changes are executed by hand across systems.
  • ×Vendor settlements and deductions are reconciled in spreadsheets.

Auto Retail Operations

The Auto that replaces it
  • AI Employees manage vendors, POs, and confirmations end to end.
  • Stores get instant, accurate support across channels, 24/7.
  • Returns and claims are processed and settled under policy.
  • Promotions and price changes are executed consistently across systems.
  • Vendor settlements and deductions are reconciled automatically.
Components02

Every part of retail back-office, run by AI Employees

Each component is executed by governed AI Employees against a living vendor, product, and store graph.

Choose a workstream

Vendors and POs managed end to end.

Vendor Employee

Vendor and PO management

Manages vendor communication, POs, and confirmations end to end, replacing portals and email.

Cost and terms enforcement

Enforces agreed cost, terms, and allowances on every PO under policy.

Vendor onboarding

Onboards and verifies vendors with documents and compliance validated automatically.

Assortment and item data

Maintains clean item and assortment data across systems.

Inventory movements and money reconciled.

Inventory Employee

Inventory operations

Reconciles receipts, transfers, and adjustments across stores and the DC.

Settlement Employee

Vendor settlement and deductions

Reconciles vendor settlements, allowances, and deductions automatically.

Invoice matching

Matches vendor invoices to POs and receipts and clears the clean ones automatically.

Shrink and variance flags

Flags inventory variance and shrink signals for review under policy.

Stores supported, promotions executed.

Store Support Employee

Store support

Answers and resolves store questions and issues across channels, 24/7 and multilingual.

Returns and claims

Processes returns, warranty, and vendor claims under policy end to end.

Promotion execution

Executes promotions and price changes consistently across systems.

Task orchestration

Coordinates store tasks and follow-ups so nothing is dropped.

Human command over the operation.

Operations Employee

Policy authoring

Operations authors buying, returns, and pricing rules in plain language; they take effect deterministically.

Operations insight

Surfaces vendor, store, and returns performance as Auto Insights for merchandising.

Exception resolution

Edge cases arrive in the Auto Workbench with context and the applied policy for one decision.

Audit trail

Every PO, settlement, and return is time-stamped and queryable for audit and controls.

End to end03

The scenarios Auto Retail Operations runs end to end

Each is a retail operation the Auto owns end to end, with teams on the loop for oversight and in the loop only on exceptions.

What it runs

Vendor and PO management

Vendor communication, POs, and confirmations run end to end, replacing portals and email.

Source

Vendor invoice matching

Vendor invoices are matched to POs and receipts and clean ones cleared automatically.

Stock

Store support desk

Store questions and issues are answered and resolved across channels, 24/7.

Support

Returns and claims

Returns, warranty, and vendor claims are processed and settled under policy.

Support

Promotion and price execution

Promotions and price changes are executed consistently across systems.

Support

Vendor settlement and deductions

Vendor settlements, allowances, and deductions are reconciled automatically.

Stock

Inventory reconciliation

Receipts, transfers, and adjustments are reconciled across stores and the DC.

Stock

Vendor onboarding

Vendors are onboarded and verified with documents and compliance validated automatically.

Source
AI does the work. Humans govern.04

How Auto Retail Operations runs the operation

Auto Policies set the boundary, AI Employees act, humans resolve exceptions in the Auto Workbench, and each resolution deepens the Auto Graph.

Four-part operating loop
The workers

AI Employees

Multi-agentic retail workers source, stock, settle, and support across retail and merchandising systems.

The guardrails

Auto Policies

Buying, returns, and pricing rules are authored in plain language and enforced before an action executes.

Human in command

Auto Workbench

Edge cases arrive with context and the applied policy. The team decides once; the resolution trains the next cycle.

The core moat

The Auto Graph

Vendors, items, stores, and prior settlements become a living per-tenant graph that sharpens matching and support every cycle.

Governed through the Auto Manager Console. Every action logged, time-stamped, and auditable.
Proven in production05

A retail team that governs, instead of chasing exceptions

Supervity AI Employees run vendor and PO management, store support, and returns across a multi-store retail operation, enforcing cost and terms on every buy and resolving store issues in the moment. Teams move from chasing exceptions to governing the operation.

FACT NEEDED: name a citable retail reference account and hard metrics before external use.
30%AI-first target at 3 months
60%AI-first target at 6 months
80%+AI-first target at 12 months
ROI Assurance06

An outcome commitment, not a licence

Auto Retail Operations is deployed against a committed path to AI-first operations. Supervity keeps working at no additional cost until the milestone is reached.

Commercial baseline
30%

AI-first operations in 3 months

60%

AI-first in 6 months

80%+

AI-first in 12 months

Milestones are scoped per deal during FDE baseline scoping and subject to commercial agreement. The remedy is extended engagement at no additional cost, not a refund.

Make retail back-office operations AI-first

See Auto Retail Operations run the back office against your own vendors and policies.

Book an FDE baseline scoping session and see how the Auto can run work around retail ERP, merchandising, vendor portals, store support, returns, and settlements.

Book a Demo
Autonomous · Always Learning · Auditable
Supervity

Autos: self-driving enterprise software operated by AI Employees and governed by humans.

Human-in-command · Sovereign by design · Auditable